Luxe Heart Glow Earrings
Luxe Heart Glow Earrings
Our Luxe Heart Glow Iced Out Earrings can be for an engagement, anniversary, gift, party, wedding and as a hip pop earing.
- Material: Brass, 18k white plated, AAA Cubic Zircon
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CARE & MATERIAL
- Clean with soft cloth. Gently rub the piece in a back-and-forth motion, not circular, to avoid scratching.
- Allow perfumes and lotions dry before wearing. Be sure to remove jewelry before swimming and bathing.These can accelerate tarnishing and damage your jewelry.
- Store in a closed bag or box to avoid scratches and tangling.
- Professional cleaning: If your jewelry has intricate details or is heavily tarnished, consider professional cleaning.
With proper care, your 925 sterling silver jewelry can remain a cherished and beautiful part of your collection for years to come.Follow these guidelines to ensure your pieces stay lustrous and tarnish-free.
SHIPPING POLICY
SHIPPING POLICY
Free Shipping for orders over $50 USD and $70 CAD.
- USA Delivery: 3- 4 Working Days $2.99
- Canada Delivery: 5-6 Working Days $3.99
SHIPPING POLICY
- All of our items are shipped by USPS and Canada Post.
- We ship all items same day or next working day once order is placed. Delays are out of our control.
- Please ensure the address details you have provided are accurate as we are not liable for a refund if you have entered them incorrectly when ordering.
- Please note our delivery working days are Monday- Friday.
RETURN & REFUND POLICY
RETURN POLICY
We hope that you love all our products, however, if for any reason you would like to return any items please read our policy below:
We do not accept returns or exchanges for any custom piece, earrings or discounted sale piece.
Any free item received (satin bag or jewellery) must be returned with the original order to receive a full refund. If not returned the original cost of the free piece will be deducted from the refund amount (satin bags $6).
- The item must be returned to us within 30 days of delivery (domestic and international).
- We offer exchanges for ALL our customers if the size is wrong.
- We do not cover any costs to return/exchange items.
- We do not refund any amount paid for shipping. This includes any amount paid for delivery or to return the item. We only refund the cost of the item.
- All items must be completely undamaged, unworn and in the original box and pouch it came in.
- Once we receive your return our team will carry out a quality assessment and if it has been returned damaged or worn in any way unfortunately we will not be able to refund you.
- Please email us at swirlexgem@gmail.com for the return address. We will get back to you within 12 hours.
- Write your order number or full name on a note inside the return and send it to the address emailed to you.
- For International Returns: When labelling the customs form please label the package as “RETURNED GOODS- ZERO CUSTOM VALUE.” Any custom duties charged to SWIRLEX JEWELRY will be subtracted from your refund amount, if this is not done.
Please note: If returning whole large orders we will subtract $8 from your refund due to packaging / shipping costs.
Please do not hesitate to ask us any questions no matter what they are, we are always happy to help!
Get in touch with us via email swirlexgem@gmail.com